Lately, I have been getting many people complaining about the Hyperx mic not working issue. But, you do not need to worry because I have got a perfect solution for this particular problem. There are several reasons behind the failure of hyper x cloud mic and in this article, I will be telling you all about them along with a perfect solution for these issues. Thus, if you own a hyper X Mic then read ahead to know more about how to fix it without any trouble.
Hyperx cloud mic not working Solution [Reason & Solution]
Before going into the specific cause of this issue I would like to tell you that generally speaking headphone microphones usually do not work on consoles due to strict security restrictions implemented on them. However, I will tell you how to make Hyperx cloud mic work on PS4 in this article with the help of some special tricks.
Now without wasting any time let’s cut to the chase and see what are the main reason behind the hyper x microphone not working issue along with the solution for it.
Reasons for HyperX Cloud Mic Not Working:
You require a converter to connect your headphone with the console You need an aux cable which can also be called an audio jack splitter Your hyper X is not compatible with PS4 or Xbox one The power button on your headphone is stuck so either due to dirt or physical damage It has a problem while connecting with USB source of power There might have been interference if there are other wireless devices in your vicinity
Solution For Hyper X Mic Problem:
I would recommend you to immediately go for replacement if your mic is physically damaged. You can also try the below-mentioned solution if any of them matches your issue. However, the right way to fix this problem is to take it to a technician but due to obvious reasons that’s not possible for everyone so I will be telling you my best shot at fixing hyper x cloud mic issues without going anywhere.
For this method, you require two audio cables and one connection box or splitter according to availability in your area. Now let’s take a look at how we are going to make hyper X mic work on PS4 and Xbox one by using these things:
First Option:
This is the first and most simple way to fix this problem. All you need is an audio splitter so that your headphone can be connected to two devices at a time. Thus, it will work on both consoles without any trouble whatsoever. However, if you still have some doubts then go for the next method mentioned below.
Second Option:
For this process, you are required to connect your headphone with another device using an aux cable in order to make hyperx cloud mic work on PS4 or Xbox one which is the main problem these days as far as I know from my clients. You can use a smartphone or laptop for this purpose but I would recommend you not to use a PC because there might be some compatibility issues while using this solution.
Third Option:
For the third process, you are required to get an audio converter which can be bought from any local market at a very reasonable price so I think there is no reason to worry about that. You just have to attach your headphone with PS4 or Xbox one by using the provided USB cable and then connect it with the respective console via the audio converter. That’s it!! So far I haven’t had any complaints related hyperx cloud mic not working on PS4 or Xbox one since I implemented this method in my studio many months ago. However, if still, you face any problems then feel free to contact me anytime as I will be more than happy to help you out because sharing knowledge is what I like the most in my profession.
Hyperx cloud mic not working Solution on windows 10
Symptoms of Hyperx cloud mic not working are the volume level is very low in both left and right channels or you can hear your voice through one channel. What to do when Hyperx cloud mic not working occurs? How to fix it? The article will show you some possible solutions.
How to check if Hyperx cloud mic not working:
You can hear a voice from a speaker instead of headphones You can speak into the microphone but cannot be heard by others Your computer keeps switching audio devices Your laptop sounds comes from the speaker instead of headphone/Microphone for a short time after connecting One side of microphone doesn’t work on Windows 10 PC, this problem may also occur on other windows version such as Windows 8.1, 8, 7.
Possible solutions when Hyperx cloud mic not working in Windows 10
1. Check the volume level of the Hyperx cloud mic not working on your computer
Make sure no other audio device is set as the default playback or recording device, normally there will be a green mark next to the device name in the sound setting.
If you use a Bluetooth headset for listening to music and using another microphone for recording, make sure to connect both devices to the same USB port on your computer if possible. It will reduce problems occurred during virtual audio cable connection or discord app updates.
If all ways cannot solve Hyperx cloud mic not working problem, try to disable Bluetooth temporarily if you are using Bluetooth headsets for listening to music.
2. Reinstall the audio driver for Hyperx cloud mic not working in Windows 10
a) Uninstall current sound drivers in Device Manager:
1. Right-click on the sound icon (the blue mark) in the system tray and select “Recording devices”.
2. Right-click on your headphone device and select “Uninstall”, then right-click again and select “Uninstall” to confirm uninstall driver, restart the computer when prompted.
b) Reload sound drivers: Use Driver Talent (formerly called DriveTheLife), it’s a professional and easy-to-use driver download and update utility, here is How to use Driver Talent to install the latest audio drivers.
3. Do a clean boot for Hyperx cloud mic not working
Right-click on the sound icon (the blue mark) in the system tray and select “Playback devices”, then right-click again and click “Show disallowed devices”. If some other audio device or virtual audio cable is listed here, please uncheck them and save changes.
Then go to this path: Control Panel\All Control Panel Items\System\Advanced System Settings\Settings (Performance)\Advanced\Startup and Recovery, check the “Selective startup” option, press the “Restart now” button. The computer will reboot into safe mode with networking support. Then try Hyperx cloud mic not working one more time after a clean boot.
4. Update discord app for Hyperx cloud mic not working
If you are using the discord app for game chat or voice chat, try to update the discord app since it might be caused by the discord app update bug. Here is the download link to the latest version: https://discordapp.com/api/download .
5. Use virtual audio cable software for Hyperx cloud mic not working if all methods failed
a) If your sound card doesn’t have physical stereo input or line-in port, you can use the virtual audio cable to solve Hyperx cloud mic not working issue quickly. A virtual audio cable simulates a real-life audio device that has the similar function of recording/playing through an “audio renderer” (virtual audio cable’s name on PC), you need to make sure the audio renderer should match your sound card. For example, if your sound card is from Realtek®, you can set “Speakers (USB PnP Sound Device)” as the virtual audio cable’s name and then use this USB sound device to record and play voice audio when discord app or games need.
b) If your computer has a physical stereo input/line-in port which is normally used for Hyperx cloud mic not working, you can try to change the default playback device to a virtual audio cable software setting, here is the step by step guide: Troubleshoot Hyperx cloud mic not working with Virtual Audio Cable.
6. Disable background recording feature of discord app for Hyperx cloud mic not working
The discord app has a built-in “background recording” function to record game/voice activity, which might cause Hyperx cloud mic not working issue. If it’s enabled by accident, you can disable or enable this feature for the discord app in the computer settings (for Windows 10 users). Here is the step-by-step guide: How to Disable Background Recording on Discord App.
7. Check whether the computer meets the requirements of Hyperx cloud mic not working
1) make sure your sound device is compatible with Microsoft® Windows® 10; 2) make sure while running HyperX Cloud2 Headset on PC, there are no other USB devices connected to the same USB port; 3) make sure your system power plan is set to high performance if you are using a laptop.
8. Run as administrator if discord app for Hyperx cloud mic not working
1) Right-click on the sound icon (the blue mark) in the system tray and select “Playback devices”, then right-click again and click “Show disallowed devices”. If some other audio device or virtual audio cable is listed here, please uncheck them and save changes.2) Then go to this path: Control Panel\All Control Panel Items\System\Advanced System Settings\Settings (Performance)\Advanced\Startup and Recovery, check the “Selective startup” option, press the “Restart now” button. The computer will reboot into safe mode with networking support., it’s a professional and easy-to-use virtual audio cable software, it can solve your Hyperx cloud mic not working issue easily.
Many gamers meet discord app for Hyperx cloud mic not working problem when they use discord app which is a free chatting tool to talk with friends while playing games. It has very good performance in-game chat and voice chat, but it’s hard to get rid of this discord app for Hyperx cloud mic not working issue even you have tried some methods listed in this article. Some gamers mention that turning off this built-in “background recording” function helps, some say reinstalling the discord app several times does the magic, some say updating the sound card driver solves their problem…In order to find an effective method to fix this annoying issue quickly, we have done some experiments and research for you. The following methods are tested by us, they might help you solve the discord app mic not working issue permanently.
Make sure your sound card driver is the latest version. This is the first method to try when you meet a discord app mic not working error, many gamers claim that updating their sound card driver can fix the Hyperx cloud microphone not working problem easily, but it’s hard to find the correct one sometimes because there are too many brands/models of sound cards on markets. So to update drivers automatically with Driver Easy, it’s recommended to try this tool, which has a free version and paid version (about $40), please download Driver Easy to perform this task.
Disable background recording feature of discord app for Hyperx cloud mic not working. As we mentioned above, the discord app has a built-in “background recording” function to record game/voice activity, which might cause Discord App Mic Not Working issue sometimes, if it’s enabled by accident, you can disable or enable this feature for discord app in computer setting (for Windows 10 users).
Disconnect Hyperx cloud 2 headsets from the USB port and restart the PC to check whether the Hyperx cloud microphone still not working. If there is no problem on your system side at all after disconnecting the USB cable of the headset, maybe this is just an issue with your headset itself. This method works for some gamers who meet HyperX Cloud 2 Microphone Not Working Problem.
Run as administrator if the discord app for Hyperx cloud mic not working. Sometimes some applications need to be run as administrators, so if you want to use the discord app on a PC, you can try this method to check whether it works or not:
1) Right-click on the sound icon (the blue mark) in the system tray and select “Playback devices”, then right-click again and click “Show disallowed devices”.
2) Then go to this path: Control Panel\All Control Panel Items\System\Advanced System Settings\Settings (Performance)\Advanced\Startup and Recovery, check the “Selective startup” option, press the “Restart now” button. The computer will reboot into safe mode with networking support.
3) After your computer reboots successfully, start the discord app and check if Hyperx cloud mic still not working. Or you can also try this free software – Fix Discord Mic Not Working Issue, which makes all these troubleshooting steps even easier.
Disable WiFi and Bluetooth function to fix discord app for Hyperx cloud mic not working issue. Sometimes your wireless mouse or keyboard or other wireless devices may cause discord app for Hyperx cloud mic not working problem, so you’d better turn them off at first before trying any methods above. If you need bluetooth headset for computer chat with friends online, you can find some here: Cheap Wireless Headset, which supports both wired/wireless connections with computers, laptops, tablets, or smartphones. And there is always one on Amazon with great discounts.
There are several methods to fix the discord mic not working problem, please try them one by one until you find the best one for yourself. If your Hyperx cloud 2 microphone still does not work after trying all these methods, it’s better to contact us or submit a comment on this post, we will reply you as soon as possible. Or if you have other issues with discord app itself, feel free to leave us message below so that we can help you solve them immediately.
